Frequently Asked Questions

Everything you need to know about our botanical beauty essentials.

Are Archipelago products cruelty-free and vegan?

Yes, all our products are 100% cruelty-free. We do not test on animals, and the majority of our collection is vegan-friendly, using plant-based botanical extracts.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow sooner.

What is your return policy for skincare items?

We offer a 30-day return policy. If a product doesn't suit your skin type, you can return it for a full refund or exchange, provided at least 50% of the product remains.

Do you ship internationally?

Currently, we ship to the United States, Canada, and select European countries. International shipping times vary between 7-14 business days depending on customs.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

Are your glass bottles and packaging recyclable?

Sustainability is at our core. Our glass bottles are 100% recyclable, and we use soy-based inks and FSC-certified paper for all our outer packaging.