Returns & Exchanges

At Archipelago, we want you to be completely satisfied with your beauty rituals. If you are not happy with your purchase, we accept returns of unused or gently used products within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Prepare Your Package

Securely pack the items in their original packaging and attach the prepaid shipping label provided via our portal.

3

Ship It Back

Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes.

4

Receive Your Refund

Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing